Privacy Policy | fc777 Official - Secure Gaming in Philippines

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, payment data, and device technicals.
  • Why we collect: To manage your account, process payments, verify age, and prevent fraud.
  • Who sees it: Only internal staff and trusted partner providers (payments/verification) as required for operation.
  • Retention: Kept for the duration of your account and as required by Philippine laws.
  • Your Control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

Welcome to fc777. We are committed to protecting the privacy and security of our users in the Philippines. This Privacy Policy explains how we handle your personal information when you use our website and services.

This policy applies exclusively to the services provided by fc777. It does not apply to third-party websites, external payment portals, or other platforms you may visit after leaving our site. Once you navigate away from our domain, the privacy policies of those external sites will govern your data.

2. Personal Information We Collect

To provide a secure and compliant gaming experience, we collect the following categories of data:

Account and Identity Data

Information provided during registration, such as your username, email address, and contact details, used to create and maintain your unique account.

Verification Documents

Government-issued identification and proof of address provided during the KYC (Know Your Customer) process to verify your identity and age.

Payment Data

Details necessary to process your transactions, including payment method information and transaction history. We use secure encrypted channels for these processes.

Gaming and Transaction Activity

Records of your wagers, wins, losses, deposits, and withdrawals to ensure fair play and provide account history.

Technical and Device Data

IP addresses, browser type, device identifiers, and operating system information to optimize site performance and detect fraudulent access.

Support Communications

Records of any correspondence you have with our customer service team to resolve queries and improve our service.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from You: When you register an account, submit verification documents, or contact our support team.
  • Automatically: Through cookies and server logs as you navigate our platform, capturing technical data and usage patterns.
  • Partner Service Providers: From trusted third-party partners who assist in identity verification and payment processing.

4. Why We Use Your Data

Your information is processed for the following legitimate purposes:

  • Account Management: Creating and maintaining your account and providing customer support.
  • Financial Transactions: Processing your deposits and withdrawals securely.
  • Compliance: Verifying your identity and ensuring you meet the legal age requirements for gambling in the Philippines.
  • Security: Preventing fraud, money laundering, and the creation of multiple accounts (multi-accounting).
  • Personalization: Tailoring the platform experience and content based on your preferences.
  • Legal Obligations: Fulfilling statutory requirements applicable to gambling operators.
  • Marketing: Sending promotional offers only if you have explicitly consented to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following limited circumstances:

  • Service Providers: With our partner payment providers, KYC verification services, and technical infrastructure hosts who operate under strict confidentiality agreements.
  • Legal Requirements: When compelled by law or requested by relevant regulatory authorities in the Philippines to prevent illegal activity.
  • Security: To protect our platform, users, and assets from fraudulent or malicious behavior.

6. How We Protect Your Data

We employ a multi-layered security approach to ensure your data remains confidential:

  • Encryption: Data is encrypted during transit using industry-standard protocols.
  • Access Control: Internal access to personal data is strictly limited to authorized personnel who require it for their specific job functions.
  • Isolation: Sensitive payment information is handled through isolated, secure systems.
  • Active Monitoring: We continuously monitor our systems for unauthorized access attempts or vulnerabilities.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your situation, you have several rights regarding your personal data. You may exercise these rights by contacting our support team via the channels available on this site:

  • Access and Portability: Request a copy of the personal data we hold about you.
  • Correction: Request the correction of inaccurate or incomplete information.
  • Deletion: Request the erasure of your data where it is no longer necessary for the purpose it was collected.
  • Objection and Withdrawal: Object to specific processing activities or withdraw your consent for marketing.

Important Note: Please be aware that even after account closure, certain data must be retained for a specific period as required by gambling laws and anti-money laundering (AML) regulations in the Philippines.

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is closed, we will continue to store necessary data for the timeframe required by applicable law in the Philippines to comply with legal, tax, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account on our platform are encouraged to report this immediately through our Support page.

11. Cross-Border Transfers

Some of our technical and service providers may operate outside the Philippines. In such cases, your data may be transferred to and processed in other jurisdictions. We apply appropriate safeguards to ensure that your information receives a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please contact our dedicated team through the official channels provided on our Support page.